Egton professional specialises in supporting our public sector and professional customers in the deployment and lifecycle management of ICT infrastructure, application software, project management and a range of value added services.
Our ICT support services are provided under the prestigious ISO/IEC 20000:2005 accreditation and include;
Central Operations
- Remote ISO20000 ICT Help Desk
- Remote incident diagnostics, resolution and fix
- Secure Data Destruction to the latest MOD standards under ISO/IEC 27001:2005
- Warranty repair centre
- Warehouse and Logistics (ICT refresh and roll out program management)
Field Operations
- 1 hour on site ICT engineering repair and fix response
- Data Tape Validation service
- Secure technical courier service using our own fleet of "Green" vans
- National project delivery services
On Site Operations
- Working with customer IT Help Desks and PM staff
- Engineering, warranty management and pro-active servicing of Desktop IT
- Last Minute ICT Services
- Help Desk outsourcing
- WAN/LAN support and maintenance
- Application support and upgrades


